privacy policy
**Effective Date:** 17-July-2026
**Last Updated:** 24-September-2026
NXTAVSAR ("NXTAVSAR", "we", "us", or "our") is operated by **INSTOC Group**, having its principal place of business at **4-26/568/5, Kandi (V)&(M), Sangareddy (D)-502285**.
NXTAVSAR provides online application assistance, student services, document-related services, printing and delivery, scholarship/application assistance, educational opportunities, internships, courses, insurance-related assistance/referrals and other support services.
We respect your privacy and are committed to handling personal information responsibly.
## 1. Information We Collect
Depending on the service you request, we may collect:
### Basic information
* Full name
* Mobile number
* WhatsApp number
* Email address
* Address
* Date of birth or age where required
### Application information
* Educational information
* College/institution information
* Course/class information
* Application/reference details
* Information required by the relevant government department, educational institution or service provider
### Documents
Where required for the service requested, you may be asked to upload documents such as:
* Aadhaar or other government identification documents
* Academic certificates/marksheets
* Caste/category certificates
* Income certificates
* Scholarship documents
* Other documents specifically required for the selected application
We will attempt to collect only information that is reasonably necessary for the requested service.
### Payment information
Payments may be processed through third-party payment providers. NXTAVSAR does not intentionally collect or store customers' full card numbers, CVV numbers, UPI PINs, banking passwords or similar financial authentication credentials.
Payment providers may separately process payment information according to their own policies and applicable law.
### Technical information
Our website or service providers may process limited technical information such as:
* IP address
* Browser/device information
* Website usage information
* Cookies and similar technologies
* Error and security logs
## 2. Why We Use Personal Information
We may use personal information to:
* Provide the service requested by you
* Process application forms
* Prepare or submit applications
* Communicate with you regarding your application
* Request clarification or missing information
* Provide application/reference updates
* Process payments
* Provide printing or delivery services
* Provide customer support
* Prevent fraud or misuse
* Maintain business and accounting records
* Comply with applicable legal obligations
* Protect the security of our website and services
We will not use uploaded identity or application documents for unrelated advertising or promotional purposes.
## 3. Government and Third-Party Submission
Where necessary to provide the service requested by you, information or documents may be submitted to:
* Relevant government departments
* Government application portals
* Educational institutions
* Examination authorities
* Authorised service providers
* Payment providers
* Insurance intermediaries/insurers where applicable
* Other third parties specifically necessary to complete the requested service
We will not represent that NXTAVSAR itself is a government department merely because information is submitted to a government portal.
## 4. NXTAVSAR Is a Private Service Provider
NXTAVSAR is a privately operated platform.
Unless expressly stated otherwise, NXTAVSAR is not a government department, government portal, examination authority, university, bank, insurer or other government authority.
Government application decisions, approvals, rejections, deadlines and processing times are controlled by the relevant authority.
## 5. Consent
Where consent is required, we will request it before processing the relevant personal information.
Consent should be specific to the relevant purpose and should not be assumed merely because a user visits the website.
For sensitive application services, the relevant form may contain a separate consent statement explaining:
* What information is being collected
* Why it is required
* Where it may be submitted
* How long it is expected to be retained
Where technically and legally appropriate, records of consent may include the date, time, application/service and version of the relevant notice.
## 6. Withdrawal of Consent
Where processing is based on consent, you may request withdrawal of consent by contacting:
**Privacy Contact:** [instoc111@gmail.com](mailto:instoc111@gmail.com)
**Support:** [instoc111@gmail.com](mailto:instoc111@gmail.com)
**WhatsApp:** 7993957552
Withdrawal of consent does not automatically invalidate processing that was lawfully completed before withdrawal.
If withdrawal makes it impossible to complete a requested service, we will explain the consequences to you.
## 7. Children's Personal Data
Some services may be available to students below 18 years of age.
Where processing involves a child and applicable law requires parental or guardian consent, NXTAVSAR will use an appropriate parental/guardian consent and verification process.
Children should not independently provide personal information where applicable law requires involvement or consent of a parent or lawful guardian.
NXTAVSAR does not intentionally use children's personal information for targeted advertising.
## 8. Document Retention and Deletion
NXTAVSAR follows a limited-retention approach.
Uploaded documents should be retained only for the period reasonably necessary to complete the requested service and satisfy applicable legal, accounting or dispute-resolution requirements.
For services covered by automatic deletion, documents will be scheduled for deletion according to the retention period displayed on the relevant service page.
**Current operational target for temporary application documents: 24hrs.**
Deletion may not immediately remove information from legally required records or properly managed backups where retention is technically necessary and legally permitted. Such retained information will remain subject to appropriate access restrictions.
NXTAVSAR will not claim that information has been permanently deleted unless the applicable deletion process has actually been completed.
## 9. Security
We use reasonable technical and organisational safeguards appropriate to the nature of the information handled.
Depending on the service, these may include:
* Access restrictions
* Account authentication
* HTTPS encryption during transmission
* Restricted staff access
* Limited document retention
* Vendor controls
* Security monitoring and logging where available
No internet-based system can be guaranteed to be completely secure.
## 10. Access to Customer Documents
Customer documents should be accessible only to persons who require access to provide the requested service or perform necessary operational/legal functions.
Staff and service providers may be subject to confidentiality and access-control requirements.
Customers should not send:
* UPI PINs
* ATM/card PINs
* Banking passwords
* Payment passwords
* Other unnecessary financial credentials
## 11. OTPs
Where an official application requires OTP verification, the OTP will be used only for the specific verification/application purpose for which it was generated.
NXTAVSAR will never request:
* UPI PIN
* ATM PIN
* Card PIN
* Internet banking password
* Payment password
Customers should verify the purpose of an OTP before providing it.
Where technically possible, customers should enter authentication credentials themselves.
## 12. Third-Party Service Providers
We may use third-party providers for services such as:
* Website hosting/platform services
* Payment processing
* Communications
* Analytics
* Cloud or technical infrastructure
* Insurance services/referrals
* Other operational functions
Such providers may process information according to their own contractual and legal obligations.
## 13. International Data Processing
Some service providers may process information outside India.
Where applicable, NXTAVSAR will consider relevant legal requirements relating to such processing and appropriate safeguards.
## 14. Cookies
Our website may use cookies or similar technologies for essential functionality, security, preferences and, where enabled, analytics.
Where consent is legally required for non-essential technologies, an appropriate consent mechanism may be provided.
You may also manage cookies through your browser settings.
## 15. Your Rights
Subject to applicable law, users may have rights concerning their personal information, including rights relating to:
* Access
* Correction
* Updating information
* Withdrawal of consent where applicable
* Deletion/erasure where applicable
* Grievance redressal
* Other rights provided under applicable law
Requests may be submitted to:
**Privacy/Grievance Contact:** [instoc111@gmail.com](mailto:instoc111@gmail.com)
We may need to verify the identity of the requester before processing a request.
## 16. Grievance Redressal
For privacy or data-related complaints, contact:
**Grievance Officer:** k Nithin Chary
**Email:** [instoc111@gmail.com](mailto:instoc111@gmail.com)
**Phone/WhatsApp:** 9347847491
**Address:** 4-26/568/5, Kandi (V)&(M), Sangareddy (D)-502285.
We will review and respond to grievances within the period required by applicable law.
## 17. Data Breach
If NXTAVSAR becomes aware of a personal-data or cybersecurity incident, we will assess the incident and take appropriate containment, investigation, remediation and notification steps required by applicable law.
Where legally required, affected users and relevant authorities will be notified.
## 18. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology or legal requirements change.
The updated version will be published on this page with a revised "Last Updated" date.
## 19. Contact
For privacy questions:
**INSTOC **
**NXTAVSAR**
Address: 4-26/568/5, Kandi (V)&(M), Sangareddy (D)-502285.
Email: [instoc111@gmail.com](mailto:i
nstoc111@gmail.com)
Phone/WhatsApp: 7993957552